Buyer Support

  • cancel newly placed order

    i need to cancel the order i placed last night - i purchased the wrong tickets. why don't you guys have an easily accessible link to take care of these issues quickly? Help, I need...

    1 Agent Answer 0 Community Answers Dec 22, 2011 12:54PM PST

  • Flavorus Ticket-card on a friends credit card?

    My friend purchased a few tickets for Countdown Massive and later found out that he wouldn't be able to go, so he gave the tickets to a friend and I. He purchased the tickets with ...

    1 Agent Answer 0 Community Answers Dec 19, 2011 07:14PM PST

  • White Wonderland

    I purchased a 2day pass to White Wonderland and am no longer able to attend. Can I give the 12/31/11 to someone and the 1/1/12 ticket to someone else? or do both tickets have to be...

    1 Agent Answer 0 Community Answers Dec 19, 2011 01:12PM PST

  • will-call print-at-home tickets

    i cannot seem to get to the print page for my recently purchased tickets, the link takes me to a "open application" page and nothing in that list worked to open my tickets or print...

    1 Agent Answer 0 Community Answers Dec 18, 2011 09:03PM PST

  • fedde le grand/white wonderland

    Is the complementary white wonderland ticket one per order/purchase or one for every ticket you buy? I need three total and i wanna make sure that i will get three white wonderland...

    1 Agent Answer 0 Community Answers Dec 18, 2011 04:59PM PST

  • Refund tickets

    I want it to know where should I mail my tickets to get a refund if the event changed the venue , it was for the countdown Pleasanton I got them in an outlet and I paid by cash ...

    1 Agent Answer 0 Community Answers Dec 18, 2011 03:58PM PST

  • Which tickets are for which day!

    Hello.. I purchased 6 tickets total.. 3 for each night but not the two day type ticket. I have already received all 6 but now my question is which 3 cards are for which night. Thei...

    1 Agent Answer 0 Community Answers Dec 18, 2011 11:39AM PST

  • Tickets still not receieved

    Hi, I purchased my tickets about 3 weeks ago and they still have not arrived. Most of my friends who live in the same city as me received theirs in a week. Should I be worried?

    1 Agent Answer 0 Community Answers Dec 18, 2011 12:21AM PST

  • user/ tickets reciepts

    so i bought tickets and i lost the reciept so i need to print a new one but when i bought them i dont think i had an acount i just pressed new user. now i need to print the reciept...

    1 Agent Answer 1 Community Answer Dec 17, 2011 11:53AM PST

  • EDC Single Day Tickets

    Will the single day tickets for EDC go on sale on January 3rd? If not, will it be announced beforehand when they go on sale?

    1 Agent Answer 0 Community Answers Dec 17, 2011 09:14AM PST

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