To pick up your tickets at Will Call, you must either present the original credit card you used or a photocopy of the card. If your credit card was lost or stolen, you may present any other official documentation verifying the original card number. This can be a banking statement with your transaction or a letter obtained at your local bank branch certifying the lost or stolen credit card number.
If you cannot bring the proper documentation, you will not receive your tickets and will not be eligible for a refund.